Case study - Successful outsourcing of application development to an in-house provider

One of Germany's largest banks successfully outsourced its application development to an in-house provider. Through meticulous preparation, including documentation, data collection, and knowledge transfer, the project ensured a smooth transition and continuous operations.

Industry
Financial Services / Banking
Roles
Project Manager for the outsourcing of application development, IT Transformation Manager
Services
Project management, change management, communication, time management, stakeholder management

Objective

This project aimed to outsource application development from internal departments to an in-house provider. The main tasks were to adequately prepare the affected departments for this transition and ensure an orderly start of the transition.

Challenges

Several challenges were identified during the project preparation phase, including the large number of affected applications and the set timeframe for implementation.

Execution

The project execution included the following steps:

  • Preparation for Know-How Transfer: Identification of existing documentation and creation of application descriptions and operation manuals.
  • Data Collection: Definition of the operating model, including details of the hiring process and knowledge transfer.
  • Ensuring Smooth Transition: Facilitating the transfer of application development from internal departments to the in-house provider.

Outcome

The result of this project was a successful start of the transition of application development to the in-house provider. The preparatory measures enabled an orderly transition, ensuring smooth operations.

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